Mail and Distribution Services offers a variety of postal and printing services to the Harvard Community. We are dedicated to providing excellent service and consultation to support Harvard University's communications throughout its campuses and around the world.
Expecting a parcel?
If you are expecting a parcel and have received notification from an outside carrier such as Amazon, UPS, or FedEx, please understand that there may be up to 48 hours of turnaround time from that notification until it is received by the University.
If it is a parcel sent to either: HYMC, GSAS or the undergraduate package depots (From August 18-September 14) received by HUMS you will receive an email from firstname.lastname@example.org directing you to pick up from a designated mail center. As of September 14 all parcels for the undergraduate houses will be received by the buildings, and the depots will be closed, with the exception of Eliot and Lowell, which will close on September 15th.
If you are looking for a parcel you believe was received by HUMS please email HUMS@harvard.edu with the following information:
Any addressing issues (i.e. sent to First Year address instead of house, or sent to parents name)
Tracking number, carrier and any identifying information (i.e. is it a book or a futon?)
The HUMS email account is monitored Monday-Friday 8 a.m. to 5 p.m.
Due to heavy rains and the potential for flooding, the MAC Package Depot serving the River Houses will have a delayed opening on Thursday, 9/2/21. Weather permitting the Package Depot will be open at 12:00 PM.
Due to high parcel volumes and possible inclement weather over the weekend and into next week, parcels delivered to the MAC Package Depot for River House residents may not be available for pick-up for up to 48 hours after receipt by HUMS. Please wait until you receive an email from email@example.com alerting you that your parcel is ready for pick-up before coming to the depot.
You can reach us at firstname.lastname@example.org or 6-6245 with any questions.
Mail Forwarding is an option available to residents of the Harvard Yard Mail Center, the Upper Class Houses, Cronkhite Hall, the GSAS Mail Centers, and Vanderbilt Hall. When a resident leaves, whether temporarily or permanently, they may submit a forwarding order and their mail will be forwarded to an address of their choosing. Please note that if mail is being forwarded off-campus (which is most common), only First Class U.S. Mail can be forwarded. U.S. Standard Mail, Non-Profit Mail, magazines, and any parcels received through private carriers cannot be forwarded.
It is important that you update your shipping address with Amazon and any other online retailers because many parcels are not forwardable. Parcels that arrive on campus from private carriers such as AMZL, UPS, FedEx, etc. are not forwardable and will be returned to the sender.
Your forwarding information can be updated here:
Please contact us with any questions at HUMS@harvard.edu or 617-496-6245