Harvard Yard Mail Center

Harvard Yard Mail Center

Important Mail Delivery Reminders for Harvard University First Year Students :

HUMS’ Harvard Yard Mail Center (HYMC) is in the basement of the Science Center and manages mail and parcels for first-year students. All deliveries for first year students are delivered to this mail center.  Students for whom parcels are received are sent notification emails, and they can go to the HYMC window for pickup.  (Window hours are Monday-Friday 8:00 a.m. to 4 p.m. Mailboxes at HYMC are assigned by the First Year Student Experience Office.  Mailbox numbers and combinations are sent with the housing packets before first-year move-in.  For Fall Move-in 2021 there will be additional hours for parcel pick up and August 25-27th parcels will be picked up from the Café located on the first level of the Science Center.  

Mailbox numbers at HYMC are assigned by the First Year Experience Office.  Mailbox and housing assignments are sent via email in late July.  The address of residents receiving mail at HYMC should be formatted as follows:

<Full Name>
<Mailbox number> Harvard Yard Mail Center
Cambridge, MA 02138

So, for example,

John P. Harvard, IV
#### Harvard Yard Mail Center
Cambridge, MA 02138

This is the best way to address your mail.  However, some carriers will require a street address, in which case the format should be as follows:

John P. Harvard, IV
#### Harvard Yard Mail Center
1 Oxford Street
Cambridge, MA 02138

Mail should not be addressed to the first-year residence halls, as no mail is delivered to those halls and there is no connection between room numbers and mailbox numbers.

Rising sophomores are given new addresses when they move into their residences.  If mail is sent to upperclassmen at their freshman address it will be redirected by HUMS, however, to avoid delays in receiving mail/parcels please make sure to use correct address. 

Special note for perishable items:  check in with your student to make sure they pick up perishable items.  If not picked up they will be disposed of (i.e. food, flowers).    

Newspaper subscriptions:   Please have your student make the HYMC staff aware of any newspaper subscriptions.   They will ensure they are held for students.   (They are often too large for the mailboxes and will require window pick up.)

Hours of Operation:

If you receive a notification that you have a parcel in a parcel locker, these can be retrieved 24 hours per day, or whenever the Science Center is open to the public.

Customer Service:

If you have questions regarding mail, or inquiries into package tracking please contact HUMS@harvard.edu or phone 617-496-6245.

We will need the following information when answering inquiries:

  • Tracking Number
  • Name, including any nicknames or alternate names that may be on the parcel
  • Mailbox Number
  • Carrier (USPS, FedEx, UPS, Amazon Logistics)
  • General description (shape, size, etc.)
  • Any other information that may be helpful

Please note that tracking systems used by the USPS and other carriers (UPS, FedEx, etc.) do not necessarily indicate when parcels are delivered to Harvard University Mail Services (HUMS).  In most cases USPS items are scanned “delivered” before reaching a Harvard loading dock, either during sorting at a USPS facility in Cambridge or as they are loaded on to a USPS truck.  Other carriers will deliver to loading docks that are not managed by HUMS. Parcels are not considered received by HUMS until they are logged in to our tracking system indicating that we have custody.